Privacy Policy | Mexican Drip

MexicanDrip.com

Effective Date: January 15, 2026
Last Updated: January 15, 2026

INTRODUCTION

Welcome to MexicanDrip.com ("we," "us," "our," or "MexicanDrip"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mexicandrip.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our website.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Create an account
Place an order
Sign up for our newsletter
Contact customer service
Participate in promotions or surveys

This information may include:

Full name
Email address (e.g., [email protected])
Shipping and billing addresses
Phone number
Payment information (processed securely through Stripe)
Order history
Communication preferences

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Device Information:

IP address
Browser type and version
Operating system
Device type (mobile, desktop, tablet)
Screen resolution

Usage Information:

Pages visited
Time spent on pages
Referring/exit pages
Click patterns
Date and time of visits
Products viewed

Tracking Technologies: We use cookies, web beacons, and similar technologies to collect this information. See Section 8 for more details.

1.3 Information from Third Parties

We may receive information about you from:

Payment processors (Stripe, PayPal)
Shipping carriers (USPS, UPS, FedEx, DHL)
Marketing partners
Social media platforms (if you interact with us)
Analytics providers (Google Analytics)

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

2.1 Order Processing and Fulfillment

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and updates
Handle returns and exchanges
Process refunds

2.2 Customer Service

Respond to your inquiries at [email protected]
Provide customer support
Resolve disputes or troubleshoot issues
Send important notices about your account or orders

2.3 Marketing and Communications

Send promotional emails about new products, sales, and special offers (with your consent)
Personalize your shopping experience
Display relevant advertisements
Send newsletters (you can unsubscribe anytime)

2.4 Website Improvement

Analyze website traffic and user behavior
Improve our website functionality and user experience
Develop new products and services
Conduct research and analytics

2.5 Legal and Security

Prevent fraud and unauthorized transactions
Comply with legal obligations
Enforce our Terms and Conditions
Protect our rights and property
Ensure website security

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information with:

3.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

Payment Processors:

Stripe (for credit card processing)
PayPal

Shipping Carriers:

USPS, UPS, FedEx, DHL

Email Service Providers:

For sending order confirmations and marketing emails

Analytics Providers:

Google Analytics (to analyze website traffic)

Hosting Providers:

For website hosting and data storage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or subpoenas
Legal processes
Government investigations
Requests from law enforcement

3.3 Business Transfers

If MexicanDrip is acquired, merged, or sold, your information may be transferred to the new owner as part of the transaction.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. DATA SECURITY

4.1 Security Measures

We implement industry-standard security measures to protect your personal information:

SSL Encryption: All data transmitted between your browser and our website is encrypted using 256-bit SSL encryption
PCI-DSS Compliance: Our payment processor (Stripe) is PCI-DSS Level 1 compliant
Secure Servers: Data is stored on secure servers with restricted access
Regular Security Audits: We conduct regular security assessments
Employee Training: Our team is trained on data security best practices

4.2 Payment Security

We do NOT store your credit card information. All payment information is processed directly by Stripe, a certified PCI-DSS Level 1 service provider, using bank-level security.

4.3 Account Security

To protect your account:

Use a strong, unique password
Do not share your password with anyone
Log out after using shared devices
Contact us immediately at [email protected] if you suspect unauthorized access

Please note: While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. YOUR PRIVACY RIGHTS

5.1 Access and Correction

You have the right to:

Access your personal information
Update or correct inaccurate information
Request a copy of your data

How to exercise: Log into your account or email [email protected]

5.2 Deletion

You have the right to request deletion of your personal information, subject to legal and contractual obligations.

How to exercise: Email [email protected] with "Delete My Data" in the subject line

5.3 Marketing Opt-Out

You can opt out of marketing communications:

Click "Unsubscribe" in any marketing email
Email [email protected]
Update preferences in your account settings

Note: You cannot opt out of transactional emails (order confirmations, shipping updates, etc.)

5.4 Cookie Management

You can control cookies through your browser settings. See Section 8 for details.

5.5 Do Not Track

Our website does not respond to "Do Not Track" signals at this time.

6. INTERNATIONAL USERS

6.1 Data Transfers

MexicanDrip operates from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

6.2 European Union Users (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

Right to portability
Right to restrict processing
Right to object to processing
Right to lodge a complaint with a supervisory authority

Legal Basis for Processing:

Contract performance (order fulfillment)
Legitimate interests (marketing, analytics)
Legal obligation (tax, accounting)
Consent (marketing communications)

6.3 California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion
Right to non-discrimination

We do NOT sell your personal information.

To exercise CCPA rights, email [email protected] with "CCPA Request" in the subject line.

7. CHILDREN'S PRIVACY

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected], and we will delete it.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website traffic.

8.2 Types of Cookies We Use

Essential Cookies:

Required for website functionality
Enable shopping cart and checkout
Cannot be disabled

Performance Cookies:

Analyze website traffic and usage
Help us improve website performance
Google Analytics

Functional Cookies:

Remember your preferences
Personalize your experience
Language and region settings

Marketing Cookies:

Track your browsing across websites
Display relevant advertisements
Measure ad campaign effectiveness
Facebook Pixel, Google Ads

8.3 Managing Cookies

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy > Cookies

Note: Disabling essential cookies may affect website functionality.

8.4 Third-Party Cookies

We use third-party services that may set their own cookies:

Google Analytics
Facebook Pixel
Stripe
PayPal

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites (social media, partner sites, etc.). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

10. DATA RETENTION

We retain your personal information for as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal obligations (e.g., tax records for 7 years)
Resolve disputes
Enforce our agreements

After this period, we securely delete or anonymize your information.

Specific Retention Periods:

Account information: Until account deletion + 30 days
Order history: 7 years (for tax/accounting purposes)
Marketing data: Until you unsubscribe + 30 days
Website analytics: 26 months (Google Analytics default)

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending an email to [email protected] (for significant changes)

We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MexicanDrip
Email: [email protected]
Website: https://mexicandrip.com/contact

Response Time: We will respond to your inquiry within 48 hours during business days (Monday-Friday).

For GDPR or CCPA requests: Please include "Privacy Request" in your email subject line and provide sufficient information to verify your identity.

13. CONSENT

By using MexicanDrip.com, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein.

Thank you for trusting MexicanDrip with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.

MexicanDrip.com - Wear Your Heritage 🇲🇽